Getting the ATS is not only important, but is often a time consuming and laborious task. Rectec are here to help, and have created the world’s first comparison service for Applicant Tracking Systems. Below, we have set out a side-by-side comparison of Jobtrain vs SmartRecruiters. We’re acutely aware that purchasing the right Applicant Tracking System is business-critical, and that being presented with actionable, objective information is vital in ensuring business success.
Jobtrain vs SmartRecruiters
About Jobtrain
About Jobtrain
Delivering pioneering technology that places people at the heart of recruitment.
We pioneered talent acquisition platforms in 1999 when online recruitment and applicant tracking was in its infancy. Our longest current client partnership is still going strong after 18 years and we continue to be regarded as the UK’s most innovative and client- focused online recruitment software provider.
Our credentials
Our client teams are recruitment and HR professionals and our clients range across the private, public and not-for-profit sectors. Their workforces stretch from 200 people to 162,000, so the scalability and versatility of our platform has been proven time and time again.
Today, we are proud to provide custom built platforms with a range of companies in the Healthcare, Financial Services, FMCG, Retail, Professional Services, Leisure, Transport, Technology, Education, Blue Light Services, and Charity Sectors and beyond.
Jobtrain works your way
By automating every aspect of the online recruitment process, we can enable your organisation to manage the sourcing and hiring of the right people with minimum effort, flexibility and maximum efficiency.
From authorising the vacancy and advertising the job to scoring and screening applications. Then onwards to arranging interviews, managing offers and on-boarding the chosen candidates.
Recruitment that puts people first
By tailoring the right applicant tracking and talent acquisition platform to each organisation, we free recruiters to focus on what really matters: people, skills and opportunities.
More than an ATS
Choosing Jobtrain is more than selecting a system – it’s choosing a genuine partner who really knows and understands your resourcing challenges. We deliver knowledge, recruitment innovation and support to all our clients.
About SmartRecruiters
SmartRecruiters offers the world’s only modern AND enterprise-grade talent acquisition suite. Our technology is complemented by a proven process and team of experienced practitioners to deliver recruiting outcomes for you.
Our next-gen technology provides everything you need to recruit globally within 1 system. This includes an engaging experience for candidates and business users alike, with intuitive, mobile-first collaboration tools as part of a comprehensive set of recruiting capabilities  native recruitment marketing, sourcing, CRM, AI, referrals, and internal mobility  from source-to-hire.
Built on a globally-scalable platform, we offer self-serve configuration & hiring process customization in over 30 languages, including compliance of regional privacy regulations. Finally, our marketplace of over 600 connected vendors facilitates limitless innovation, with open APIs for all hiring needs within 1 integration. See why companies like Bosch, Visa, LinkedIn, and Skechers have chosen SmartRecruiters as their partner to achieve Hiring Success.
Talent Acquisition Suite
Experience an innovative and robust, cloud-based recruiting software suite designed to increase recruiter productivity, foster hiring team collaboration, and enhance the candidate experience from source to hire.
ATTRACT
Full CRM and sourcing capabilities to find and connect with the high-quality talent you seek. You can:
– Discover more candidates with direct sourcing
– Nurture your candidates through all social channels
– Build beautiful career sites optimized for mobile
– Incorporate our one-click apply process
SELECT
Applicant Tracking Software to make the application, interview and overall hiring processes transparent and simple to manage. You can:
– Track scorecards, feedback, and interviews
– Collaborate and communicate with hiring teams
– Provide interview feedback via the mobile app
– Schedule follow-up interviews
– Assess and screen candidates
HIRE
Tools to make an offer, hire, onboard and integrate with your HRIS all through our platform. You can:
– Manage approvals on the offer process
– Send the offer and manage signatures
– Capture and connect all candidate data into your HRIS
– Calculate and manage all your Hiring Success metrics
Summary
Jobtrain
Product Name: Jobtrain
Launched: 02/2004
Headquarters: United Kingdom
Office Locations: None
Employees: 45
G-Cloud Registered: yes
SmartRecruiters
Product Name: SmartRecruiters
Launched: 01/2015
Headquarters: United States
Office Locations: Australia, France, Germany, Poland, United Kingdom, United States
Employees: 350
G-Cloud Registered: no
Rectec Snapshot Jobtrain
Jobtrain offers a unique recruiting platform that reaches a wide and diverse candidate base, built around candidate experience, customisable functionality and mobile-first usability.
Jobtrain offer seamless job distribution and posting directly from their platform, guaranteeing a cost-effective and ultra-usable software solution for any manner of companies. Indeed, their solution has been used by companies ranging from 200 people to 162,000 people. Jobtrain also doubles up with leveraging their platform to help augment and perfect users’ employer brand via a suite of engaging image and video careers content and adverts.
Plus, Jobtrain even manages referral schemes directly through their ATS, creating connections with future talent, easily – they offer pioneering technology that really places people at the heart of recruitment.
Rectec Snapshot SmartRecruiters
SmartRecruiters have created an incredible modern, enterprise-grade talent acquisition suite. Their tech is complemented by a team of experienced recruiting practitioners who have delivered proven recruiting outcomes for some of the world’s most prestigious employers.
Their next-gen technology provides everything you need to recruit globally within 1 system, including a super engaging experience for candidates and business users alike. Their tech is built on intuitive, mobile-first collaboration tools, as part of a comprehensive set of recruiting capabilities native to recruitment marketing, sourcing, CRM, AI, referrals, and internal mobility, from source-to-hire.
SmartRecruiters offers a self-serve configuration and hiring process customization in over 30 languages, plus a marketplace of over 600 connected vendors which facilitates innovation via open APIs.
Jobtrain Product Details
About Jobtrain
Delivering pioneering technology that places people at the heart of recruitment.
We pioneered talent acquisition platforms in 1999 when online recruitment and applicant tracking was in its infancy. Our longest current client partnership is still going strong after 18 years and we continue to be regarded as the UK’s most innovative and client- focused online recruitment software provider.
Our credentials
Our client teams are recruitment and HR professionals and our clients range across the private, public and not-for-profit sectors. Their workforces stretch from 200 people to 162,000, so the scalability and versatility of our platform has been proven time and time again.
Today, we are proud to provide custom built platforms with a range of companies in the Healthcare, Financial Services, FMCG, Retail, Professional Services, Leisure, Transport, Technology, Education, Blue Light Services, and Charity Sectors and beyond.
Jobtrain works your way
By automating every aspect of the online recruitment process, we can enable your organisation to manage the sourcing and hiring of the right people with minimum effort, flexibility and maximum efficiency.
From authorising the vacancy and advertising the job to scoring and screening applications. Then onwards to arranging interviews, managing offers and on-boarding the chosen candidates.
Recruitment that puts people first
By tailoring the right applicant tracking and talent acquisition platform to each organisation, we free recruiters to focus on what really matters: people, skills and opportunities.
More than an ATS
Choosing Jobtrain is more than selecting a system – it’s choosing a genuine partner who really knows and understands your resourcing challenges. We deliver knowledge, recruitment innovation and support to all our clients.
Internal Candidate Portal
External Candidate Portal
Corporate Branding
Employee Referral Portal
Agency/Vendor Portal
Redeployment Portal
Dedicated Onboarding Portal
User Level Dashboard Customization
Hiring Manager Self Service
Recruiter Dashboard
Dashboard Analytics
Task Management/Scheduling
Candidate Portal Domain
Careers Site Integration
Direct Job Board Posting
Social Media Posting
Other Social Channels
Other Job Boards
Other Candidate Apply Options
HRIS Systems
Online Testing & Assessment tools
Video Interviewing tools
Background Checking tools
Chatbot & AI tools
SmartRecruiters Product Details
SmartRecruiters offers the world’s only modern AND enterprise-grade talent acquisition suite. Our technology is complemented by a proven process and team of experienced practitioners to deliver recruiting outcomes for you.
Our next-gen technology provides everything you need to recruit globally within 1 system. This includes an engaging experience for candidates and business users alike, with intuitive, mobile-first collaboration tools as part of a comprehensive set of recruiting capabilities  native recruitment marketing, sourcing, CRM, AI, referrals, and internal mobility  from source-to-hire.
Built on a globally-scalable platform, we offer self-serve configuration & hiring process customization in over 30 languages, including compliance of regional privacy regulations. Finally, our marketplace of over 600 connected vendors facilitates limitless innovation, with open APIs for all hiring needs within 1 integration. See why companies like Bosch, Visa, LinkedIn, and Skechers have chosen SmartRecruiters as their partner to achieve Hiring Success.
Talent Acquisition Suite
Experience an innovative and robust, cloud-based recruiting software suite designed to increase recruiter productivity, foster hiring team collaboration, and enhance the candidate experience from source to hire.
ATTRACT
Full CRM and sourcing capabilities to find and connect with the high-quality talent you seek. You can:
– Discover more candidates with direct sourcing
– Nurture your candidates through all social channels
– Build beautiful career sites optimized for mobile
– Incorporate our one-click apply process
SELECT
Applicant Tracking Software to make the application, interview and overall hiring processes transparent and simple to manage. You can:
– Track scorecards, feedback, and interviews
– Collaborate and communicate with hiring teams
– Provide interview feedback via the mobile app
– Schedule follow-up interviews
– Assess and screen candidates
HIRE
Tools to make an offer, hire, onboard and integrate with your HRIS all through our platform. You can:
– Manage approvals on the offer process
– Send the offer and manage signatures
– Capture and connect all candidate data into your HRIS
– Calculate and manage all your Hiring Success metrics
Internal Candidate Portal
External Candidate Portal
Corporate Branding
Employee Referral Portal
Agency/Vendor Portal
Redeployment Portal
Dedicated Onboarding Portal
User Level Dashboard Customization
Hiring Manager Self Service
Recruiter Dashboard
Dashboard Analytics
Task Management/Scheduling
Candidate Portal Domain
Careers Site Integration
Direct Job Board Posting
Social Media Posting
Other Social Channels
Other Job Boards
Other Candidate Apply Options
HRIS Systems
Online Testing & Assessment tools
Video Interviewing tools
Background Checking tools
Chatbot & AI tools
Customer Support
Jobtrain
:1001-5000 employees,501-1000 employees,10001+ employees,5001-10000 employees,10-25 employees,25-50 employees,51-200 employees,201-500 employees,0-5 employees,5-10 employees
:United Kingdom
:Local Office Working Day
:Phone,Email,In person at vendor offices,In person at customer offices
:Our Client Success Team are named that because that is their sole purpose to make sure clients enjoy success from using Jobtrain.u202f We offer real people, with great knowledge on the end of the phone u2013 or via email u2013 or at your own offices to help you with regular reviews and training.u202f obtrain includes a full telephone and email support service to all users (Hiring Managers and Recruiters) as well as candidates – there are no limits on volumes of technical support well handle on your behalf and this is included as part of your licence fee. Email Based Supportu200b Email-based support service is available during core business hours (0900-1730), unless agreed otherwise within your license agreement.u200b Telephone Supportu200b Telephone-based support service is available to all client/agency users via +44 (0)161 850 2004 between the hours of 0900-1730 (core business hours).u200b 24/7 Online Knowledge Hub & Chatbotu200b For our client users, a fully searchable Online Knowledge Hub is available 24/7 by clicking on the help link within Jobtrain and the Knowledge Hub is supported by our online automated chatbot HOWardu2019. Howard GIF stillHOWard is effectively a Personal Assistant within Jobtrain. It can help you add new jobs, create system users, generate calendar events, provide tips and guidance and so much more! HOWard is the tool that makes the difference between a static platform and one that allows users to interact to get things done quickly and without extensive training.u200b u200bHOWard is named after our u2018Help On Wednesdaysu2019 session and of course, HOW can I help you? u200b Please click here to view a video walkthrough of HOWard helping a user to create a new vacancy. We are proud of the support we provide to our clients, provided in a variety of ways. Throughout your partnership with Jobtrain, you will have a dedicated Client Success Manager (CSM), who will work actively with you to advise of ongoing refinements, upgrades and new functionality. All clients receive standard software upgrades as part of their licence agreement and as soon as they are available – at no additional charge. These are communicated to clients via your dedicated Client Success Manager. Quarterly review meetings will usually take place at your offices (remotely at this time), and your CSM can also be contacted via email or telephone for support outside of these meetings – building a relationship with our clients is very important to the Jobtrain team and we have captured some of our current client comments to reassure you of our commitment to work with you throughout the length of our relationship.u200b Your users have access to our 24/7 online Knowledge hub, Contact Form and Chatbot. Candidates and agencies have access to FAQs (which can be bespoke to suit your needs) and our online Contact Form, as well as our Customer Support Helpdesk via email. Using a ticket system to log each query received, which will then be rated by priority depending upon its content – a weekly report of all tickets is received and used to provide internal metrics and learning material. u200b
:0-1 hour
SmartRecruiters
:201-500 employees,501-1000 employees,1001-5000 employees,5001-10000 employees,10001+ employees
:Poland,United States,United Kingdom
:24/7,Local Office Working Day
:Phone,Email
:The SmartRecruiters Customer Support team provides 24/7 global support coverage. The team consists of Customer Support agents, Integrations Support Specialists, and a Team Lead for each location. Working from respective time zones, the Customer Support Team is able to respond quickly and maintain our industry-leading service level agreements for customers everywhere.
As part of your SmartRecruiters subscription, all customers receive standard Support Services. Given the complexity or geographic spread, some enterprise customers opt to purchase an upgraded support plan for an additional cost. Depending on the desired level of support, Service Levels vary based on SLAs, response times, availability, and designated support teams.
Specifically, SmartRecruiters offers two levels of customer support plans suitable for organization of all sizes and their users, including a plan that provides global 24/7 support (Canada and North America included), accompanied by industry-leading SLAs. Standard support is provided for all paid subscribers to answer questions and address system issues.
That said, all users of SmartRecruiters – whether recruiters, hiring managers, coordinators, etc. – have access to our online, interactive customer Help Center at no additional charge. This educational portal is available 24×7 and offers user guides, interactive videos on how to use all features, access to weekly group webinar training, and a list of comprehensive FAQs.
We pride ourselves on <2hr response times, +90% customer satisfaction rating, and 100% SLA coverage.
:Package Dependent (See Comments)
Awards and achievements
Jobtrain
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SmartRecruiters
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