Compare Applicant Tracking Systems HARBOUR and SmartRecruiters
Choosing the right ATS can often be a time-consuming and labour-intensive affair. Luckily, the Rectec Snapshot is on hand to help. We’re experts in the Applicant Tracking System space, and having pioneered the world’s first Applicant Tracking System comparison service, we like to think we provide an objective view on the wider market. Here is an overview, setting out a clear and impartial view of HARBOUR vs SmartRecruiters. Here at Rectec, our mission is to create snapshots which allow our users to make informed decisions about the tech they choose. For free!
HARBOUR vs SmartRecruiters
About HARBOUR
In a world where decisions are increasingly driven by data, the human touch can so easily be lost. Were different. We are HARBOUR. And we dare to care. We build recruitment software solutions that focus on candidate experience. Technology working smarter with our team working harder to so you don’t have to.
About SmartRecruiters
SmartRecruiters offers the world’s only modern AND enterprise-grade talent acquisition suite. Our technology is complemented by a proven process and team of experienced practitioners to deliver recruiting outcomes for you.
Our next-gen technology provides everything you need to recruit globally within 1 system. This includes an engaging experience for candidates and business users alike, with intuitive, mobile-first collaboration tools as part of a comprehensive set of recruiting capabilities  native recruitment marketing, sourcing, CRM, AI, referrals, and internal mobility  from source-to-hire.
Built on a globally-scalable platform, we offer self-serve configuration & hiring process customization in over 30 languages, including compliance of regional privacy regulations. Finally, our marketplace of over 600 connected vendors facilitates limitless innovation, with open APIs for all hiring needs within 1 integration. See why companies like Bosch, Visa, LinkedIn, and Skechers have chosen SmartRecruiters as their partner to achieve Hiring Success.
Talent Acquisition Suite
Experience an innovative and robust, cloud-based recruiting software suite designed to increase recruiter productivity, foster hiring team collaboration, and enhance the candidate experience from source to hire.
ATTRACT
Full CRM and sourcing capabilities to find and connect with the high-quality talent you seek. You can:
– Discover more candidates with direct sourcing
– Nurture your candidates through all social channels
– Build beautiful career sites optimized for mobile
– Incorporate our one-click apply process
SELECT
Applicant Tracking Software to make the application, interview and overall hiring processes transparent and simple to manage. You can:
– Track scorecards, feedback, and interviews
– Collaborate and communicate with hiring teams
– Provide interview feedback via the mobile app
– Schedule follow-up interviews
– Assess and screen candidates
HIRE
Tools to make an offer, hire, onboard and integrate with your HRIS all through our platform. You can:
– Manage approvals on the offer process
– Send the offer and manage signatures
– Capture and connect all candidate data into your HRIS
– Calculate and manage all your Hiring Success metrics
Summary
HARBOUR
Product Name: HARBOUR
Launched: 05/2007
Headquarters: United Kingdom
Office Locations: United Kingdom
Employees: 42
G-Cloud Registered: no
SmartRecruiters
Product Name: SmartRecruiters
Launched: 01/2015
Headquarters: United States
Office Locations: Australia, France, Germany, Poland, United Kingdom, United States
Employees: 500
G-Cloud Registered: no
Rectec Snapshot HARBOUR
Harbour are a modern ATS and recruitment technology team that offer Applicant Tracking System, CMS, Candidate Relationship Management, Onboarding, Job Board Interfacing, Anonymised Screening and agile Chatbot tools to recruiters in the UK and beyond.
Harbour are different – they have built recruitment software solutions that focus on improving the already in-demand need for game-changing candidate experiences. Harbour provide recruitment technology that works smarter, all backed up by a team who work hard to maintain immense recruitment and TA ROI.
As Harbour put it themselves, In a world where decisions are increasingly driven by data, the human touch can so easily be lost – Harbour aims to keep the human central to recruitment.
Rectec Snapshot SmartRecruiters
SmartRecruiters have created an incredible modern, enterprise-grade talent acquisition suite. Their tech is complemented by a team of experienced recruiting practitioners who have delivered proven recruiting outcomes for some of the world’s most prestigious employers.
Their next-gen technology provides everything you need to recruit globally within 1 system, including a super engaging experience for candidates and business users alike. Their tech is built on intuitive, mobile-first collaboration tools, as part of a comprehensive set of recruiting capabilities native to recruitment marketing, sourcing, CRM, AI, referrals, and internal mobility, from source-to-hire.
SmartRecruiters offers a self-serve configuration and hiring process customization in over 30 languages, plus a marketplace of over 600 connected vendors which facilitates innovation via open APIs.
HARBOUR Product Details
In a world where decisions are increasingly driven by data, the human touch can so easily be lost. Were different. We are HARBOUR. And we dare to care. We build recruitment software solutions that focus on candidate experience. Technology working smarter with our team working harder to so you don’t have to.
Internal Candidate Portal
External Candidate Portal
Corporate Branding
Employee Referral Portal
Agency/Vendor Portal
Redeployment Portal
Dedicated Onboarding Portal
User Level Dashboard Customization
Hiring Manager Self Service
Recruiter Dashboard
Dashboard Analytics
Task Management/Scheduling
Candidate Portal Domain
Careers Site Integration
Direct Job Board Posting
Social Media Posting
Other Social Channels
Other Job Boards
Other Candidate Apply Options
HRIS Systems
Online Testing & Assessment tools
Video Interviewing tools
Background Checking tools
Chatbot & AI tools
SmartRecruiters Product Details
SmartRecruiters offers the world’s only modern AND enterprise-grade talent acquisition suite. Our technology is complemented by a proven process and team of experienced practitioners to deliver recruiting outcomes for you.
Our next-gen technology provides everything you need to recruit globally within 1 system. This includes an engaging experience for candidates and business users alike, with intuitive, mobile-first collaboration tools as part of a comprehensive set of recruiting capabilities  native recruitment marketing, sourcing, CRM, AI, referrals, and internal mobility  from source-to-hire.
Built on a globally-scalable platform, we offer self-serve configuration & hiring process customization in over 30 languages, including compliance of regional privacy regulations. Finally, our marketplace of over 600 connected vendors facilitates limitless innovation, with open APIs for all hiring needs within 1 integration. See why companies like Bosch, Visa, LinkedIn, and Skechers have chosen SmartRecruiters as their partner to achieve Hiring Success.
Talent Acquisition Suite
Experience an innovative and robust, cloud-based recruiting software suite designed to increase recruiter productivity, foster hiring team collaboration, and enhance the candidate experience from source to hire.
ATTRACT
Full CRM and sourcing capabilities to find and connect with the high-quality talent you seek. You can:
– Discover more candidates with direct sourcing
– Nurture your candidates through all social channels
– Build beautiful career sites optimized for mobile
– Incorporate our one-click apply process
SELECT
Applicant Tracking Software to make the application, interview and overall hiring processes transparent and simple to manage. You can:
– Track scorecards, feedback, and interviews
– Collaborate and communicate with hiring teams
– Provide interview feedback via the mobile app
– Schedule follow-up interviews
– Assess and screen candidates
HIRE
Tools to make an offer, hire, onboard and integrate with your HRIS all through our platform. You can:
– Manage approvals on the offer process
– Send the offer and manage signatures
– Capture and connect all candidate data into your HRIS
– Calculate and manage all your Hiring Success metrics
Internal Candidate Portal
External Candidate Portal
Corporate Branding
Employee Referral Portal
Agency/Vendor Portal
Redeployment Portal
Dedicated Onboarding Portal
User Level Dashboard Customization
Hiring Manager Self Service
Recruiter Dashboard
Dashboard Analytics
Task Management/Scheduling
Candidate Portal Domain
Careers Site Integration
Direct Job Board Posting
Social Media Posting
Other Social Channels
Other Job Boards
Other Candidate Apply Options
HRIS Systems
Online Testing & Assessment tools
Video Interviewing tools
Background Checking tools
Chatbot & AI tools
Customer Support
HARBOUR
:1001-5000 employees,10-25 employees,25-50 employees,51-200 employees,201-500 employees,501-1000 employees,5001-10000 employees,10001+ employees,0-5 employees,5-10 employees
:United Kingdom
:Local Office Working Day
:Phone,Email,Other
:a ‘Help!’ button is available within each HARBOUR instance which sends a message directly our support team.
:0-1 hour
SmartRecruiters
:201-500 employees,501-1000 employees,1001-5000 employees,5001-10000 employees,10001+ employees
:Poland,United States,United Kingdom
:24/7,Local Office Working Day
:Phone,Email
:The SmartRecruiters Customer Support team provides 24/7 global support coverage. The team consists of Customer Support agents, Integrations Support Specialists, and a Team Lead for each location. Working from respective time zones, the Customer Support Team is able to respond quickly and maintain our industry-leading service level agreements for customers everywhere.
As part of your SmartRecruiters subscription, all customers receive standard Support Services. Given the complexity or geographic spread, some enterprise customers opt to purchase an upgraded support plan for an additional cost. Depending on the desired level of support, Service Levels vary based on SLAs, response times, availability, and designated support teams.
Specifically, SmartRecruiters offers two levels of customer support plans suitable for organization of all sizes and their users, including a plan that provides global 24/7 support (Canada and North America included), accompanied by industry-leading SLAs. Standard support is provided for all paid subscribers to answer questions and address system issues.
That said, all users of SmartRecruiters – whether recruiters, hiring managers, coordinators, etc. – have access to our online, interactive customer Help Center at no additional charge. This educational portal is available 24×7 and offers user guides, interactive videos on how to use all features, access to weekly group webinar training, and a list of comprehensive FAQs.
We pride ourselves on <2hr response times, +90% customer satisfaction rating, and 100% SLA coverage.
:Package Dependent (See Comments)
Awards and achievements
HARBOUR
:Winner RAD Candidate Experience Onboarding Programme of the Year 2018 The FIRM Awards Winner The FIRM Awards 2018
:
SmartRecruiters
: :
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